Gentle hand wash or machine wash on mild cycle
Use mild / baby-friendly detergent
Wash dark colors separately
Do not bleach
Do not soak for long hours
Dry in shade
Iron on low heat (avoid direct heat on prints/embroidery)

Actual product color may slightly vary due to lighting and screen resolution
Minor variations in print, shade, or embroidery are natural and not considered defects
Accessories (if any) shown in images are for styling purposes only, unless mentioned in the product description
Please check size chart and measurements carefully before placing an order

Returns & Exchange Policy – Liyaan Kidswear

At Liyaan Kidswear, every product is carefully inspected before dispatch. We kindly request you to review our Returns & Exchange Policy thoroughly before placing an order.

❌ No Return / No Exchange

We do not accept returns or exchanges for reasons such as size, colour, design, or personal preference.
Orders once placed cannot be cancelled or refunded.
We recommend checking all product details carefully before confirming your purchase.

🔁 Exchange – Damaged Products Only

Exchange is permitted only if the product is received in a damaged condition.
To request an exchange, customers are required to provide:
* A continuous 360° unboxing video (without cuts or edits).
* The video must clearly show the sealed parcel being opened from start to finish.
Requests raised without a proper unboxing video will not be accepted.

📌 Important Notes

If the same product is unavailable at the time of exchange, customers may choose another product of equal value.
Refunds are not provided under any circumstances.

Exchange / Replacement Process

1️⃣ Contact Us (Within 2 Days of Delivery)

Exchange requests must be raised within 2 days of receiving the product.

2️⃣ Provide Order Details

Please provide your order number, product name, reason for exchange, and the mandatory 360° unboxing video for damage verification.

3️⃣ Pack & Return (Via Indian Post)

Pack the product securely in its original packaging and ship it back within 48 hours after approval.

4️⃣ Verification

The product must be unused, unwashed, and in saleable condition.
If the returned product is found to be used, damaged, or not fresh, a ₹200 return handling charge will be applicable.
Need Help?
📱 WhatsApp: +91 9600335993
📧 Email: liyaankidswear@gmail.com

Shipping Policy – Liyaan Kidswear

At Liyaan Kidswear, we strive to deliver your orders safely and on time. Please read our shipping policy carefully before placing an order.

📦 Order Processing

All orders are processed after successful payment confirmation.
Orders are usually dispatched within 1–2 working days, excluding Sundays and public holidays.
During sale periods or high-demand times, dispatch may take slightly longer.

🚚 Shipping & Delivery

We ship orders across India through reliable courier partners.
Estimated delivery time is 5–8 working days, depending on your location and courier service availability.
Delivery timelines are estimates and may vary due to factors beyond our control, such as weather conditions, courier delays, regional restrictions, or unforeseen circumstances.
Delivery to remote or rural areas may require additional time.

📍 Address Details

Customers are requested to provide a complete and accurate shipping address while placing the order.
Liyaan Kidswear will not be responsible for delivery delays or losses caused by incorrect or incomplete address details.

📭 Non-Delivery / Reattempts

If a shipment is returned due to incorrect address, non-availability of the recipient, or refusal to accept delivery, re-shipping charges will need to be borne by the customer.
Refunds will not be provided for failed deliveries caused by these reasons.

📦 Damaged or Missing Packages

In rare cases of damaged or missing items, customers must follow our Exchange Policy guidelines.
A clear 360° unboxing video is mandatory for verification.
Claims raised without proper proof may not be accepted.

💰 Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before payment.
Charges may vary based on order value, delivery location, and courier partner.

📲 Order Tracking

Once your order is dispatched, tracking details will be shared via WhatsApp, SMS, or email (where applicable).
Customers can track their shipment using the provided tracking link.

📌 Important Notes

Liyaan Kidswear is not responsible for delays caused by courier partners, natural disasters, strikes, or other unforeseen circumstances.
We truly appreciate your patience and understanding in such situations.